If you ever need any help with William Hill Bingo, and this website doesn’t have the answers, then all you have to do is contact our Customer Services team where a dedicated member will be happy to help you any time of day or night – that’s right, they’re available 24 hours a day, seven days a week.

CALL US UK Freephone:

0800 121 66 88

International freephone:

00 800 3551 3551


In the unlikely event that you wish to report a problem with our bingo application, please help us by providing as much information as possible.

We can deal with your query more easily if you give us the following details:

  1. Your chat name
  2. Your account number
  3. Game (Bingo or specific Mini-Game as appropriate)
  4. Game play ID (if known and if the problem relates to a specific game)
  5. The time of the problem
  6. A description of the problem (detailing a specific prize, bet or win amount)

We are 100 per cent committed to offering our members the best service possible and we welcome feedback on your experience and views of William Hill Bingo. All feedback provided will help us to continually improve the service, products and promotions we offer our members.

We are dedicated to making your experience online as safe and enjoyable as possible.

If you wish to make a complaint please click here to begin the official complaints procedure.