How does the Bingo Club work?▾
The Bingo Club is made up of six different levels and the level you are assigned depends on how many points you earn through a calendar month.
The higher up the levels you go, the better the exchange rate for bonus money.
For example, if you are on Little Duck
we'll exchange 75 points for either a 50p bingo bonus or a 50p games bonus. Whereas if you are a Queen B, you only need to exchange 35 points for either a 50p bingo bonus or a 50p games bonus.
You will move up the levels as you earn points. However, if you don't earn enough points during one calendar month to stay there, you will move down the levels.
The Top of the Shop level is by invite only! Make sure you keep an eye out for an e-mail or inbox invitation.
How do I earn points?▸
Every time you buy bingo tickets with cash funds, or stake cash funds on slots and scratchcard games you will start to earn points.
You'll earn 1 point for:
- every £1 cash you spend on bingo tickets,
- every £10 cash spent on Slots,
- every £5 cash spent on Scratchcards
Our fantastic chat games that the CMs run will also issue Loyalty Points as prizes; save them up and exchange for bonus money!
Look out for special monthly promotions too where we will award extra Loyalty Points as prizes.
What can I buy with my points?▸
Your points can be exchanged for bingo bonus money or games bonus money.
The points exchange rate depends on which level you are on.
Level Name No. of Points to Exchange Bingo Bonus Games Bonus Little Duck 75 50p 50p Two Little Ducks 50 50p 50p Halfway House 40 50p 50p Queen B 35 50p 50p Sunset Strip 30 50p 50p Top of the Shop 25 50p 50p
Where can I see which level I am now?▸
Go to the bingo lobby and under Account select Bingo Club. A new screen will open for Bingo Club, displaying the levels. Here a speech balloon will indicate which level you are on and how many points you have collected that month.
Where can I see how many points I have?▸
Go to the bingo lobby and under Account select Bingo Club. A new screen will open for Bingo Club, displaying the levels. Here a speech balloon will indicate which level you are on and how many points you have earned during the month. You can then see how many more points you need to earn to move to the next level up.
The summary box on the right hand side will also show your Redeemable Loyalty Balance. This is the number of points you have that you are able to exchange.
How can I exchange my points?▸
Go to the bingo lobby and under Account select Bingo Club and simply click on the Redeem Points button in the Bingo Club tab.
From the drop-down area select which type of bonus money you want: All Games Bonus or Bingo Bonus. Type in the number of points you want to exchange and it will automatically calculate how much bonus money you will receive.
To exchange your points, click on the Redeem button and a confirmation box will pop up. You must select OK to complete the transaction, or Cancel to cancel.
Alternatively, select the Bingo Shop tab to display the same options.
Remember to exchange your points for bonus money because after 90 days the points you earn will expire if they aren't exchanged!
What's the Loyalty Statement?▸
The Loyalty Statement shows how many points you redeem for bonus money and any movements you make up and down levels. You can select specific time periods to see this information by changing the dates in the Statement Period fields.
Please note: the Loyalty Statement sheet does not show you your points balance, however, will always be shown in the Redeemable Loyalty Balance area above the statement.
What happens if I dont play bingo for a while?▸We understand that you'll go on holiday or sometimes not find time to play. Therefore, if you don't earn a certain number of points one month you'll only move down one level and when you start playing again you can work your way up through the higher levels.