Your Questions Answered

  • How does the Bingo Club work?

    The Bingo Club is made up of six different levels and the level you are assigned depends on how many points you earn through a calendar month.

    The higher up the levels you go, the better the exchange rate for bonus money.

    For example, if you are on Little Duck we'll exchange 75 points for either a 50p bingo bonus or a 50p games bonus. Whereas if you are a Queen B, you only need to exchange 35 points for either a 50p bingo bonus or a 50p games bonus.

    You will move up the levels as you earn points. However, if you don't earn enough points during one calendar month to stay there, you will move down the levels.

    The Top of the Shop level is by invite only! Make sure you keep an eye out for an e-mail or inbox invitation.

  • How do I earn points?

  • What can I buy with my points?

  • Where can I see which level I am now?

  • Where can I see how many points I have?

  • How can I exchange my points?

  • What's the Loyalty Statement?

  • What happens if I dont play bingo for a while?

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