Help With Playing annd Understanding Online Bingo


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What are Bonus Funds?

Bonus funds are awarded at William Hill Bingo for various promotions such as chat game winnings, money back on bingo or sidegames or winnings from free games and prize draws. The Bingo Club loyalty scheme also exchanges points for bonus fund credits.

Bonus funds are credited to your bonus account, which can only be seen in the bingo software.

Bonus funds can be credited as either Bingo Bonus or Game Bonus and the promotion will detail which type of bonus will be awarded. When you log into the software a pop up will display when you have been credited, detailing the amount and to which bonus account.

You can see the balance of your bonus funds in the top right of the software and they are split as Bingo Bonus and Game Bonus.

You can keep track of your bonus fund payments and spend in the Account tab of the bingo software. Just select Promotions and open the My Bonus Funds tab, and you'll be able to search by date and bonus status.

Bonus Codes

From time to time we may send you a special bonus code, or feature bonus codes within a promotion on site. You need to enter the code into the Bonus Code field in the software, exactly as it is seen, in order to credit your account with the bonus.

How to use your Bonus Code:

  • Click Play Now to open the bingo lobby
  • Select the Bonus Code button at the top of the screen and a pop up window will appear

  • Enter the code and select Enter
  • Refresh your balance to see the bonus amount credited to your bonus account

 

Bingo Bonus Rules

1) Bingo Bonus funds can only be spent on bingo tickets, this includes all bingo variants (Bingo-90, Bingo-80, 75-Ball Pattern Bingo, UK75-Ball bingo, DOND Bingo, Lucky Numbers and Joker Jackpot).

2) Game Bonus funds can be spent on any mini game or maxi game including: Slot games, Star games, Scratch Cards or Number Games. (Excludes Star games and multiplayer slots, Blackjack, Roulette and Crystal Balls)

3) If a player has both bonus funds and cash funds available when purchasing bingo tickets or playing mini games or maxi games, the relevant bonus funds will be used first and if the purchase amount exceeds the bonus balance it will take from the bonus funds first and any remaining outstanding balance will be taken from a players cash balance.

4) Bonus funds are non-withdrawable. Any winnings from a bet placed with bonus funds will be credited to a players cash balance, or to the players ‘pending' balance should the player have accepted a bonus with a wagering requirement.

5) Bonus funds are given to players purely at the discretion of William Hill. William Hill reserves the right to remove any bonus funds from a players account at any point. William Hill reserves the right to remove all bonus funds from a players account after said has been inactive for 6 months.

6) Certain bingo and game bonus funds have an expiry date on them. Check the terms and conditions of the relevant promotion to see how long the bonus amount will be kept in your account until any unused funds are removed.

7) Bonus funds will be used strictly in the order they are credited, irrespective of retrieval date.