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Game screens Pre-buying games Setting your preferences

Balances Linked/Networked games Bingo game schedules

Game play A Bingo site you can trust

Understanding the game screen  

Select a bingo game from the lobby and you'll open the bingo room where the game is playing.

1 Top Tabs.  Bonus Codes: Here you can enter any bonus codes for promotions that we run from time to time.  Schedule: This displays the list of games, their times, prizes and prices for the room you are in.  You can search the schedule by day, time and room.  It is also possible to pre-buy and bulk-buy tickets here.  Lobby: takes you back to the bingo lobby where you can select which room to play in.  Options: here you can choose your bingo dabber style, how you hear and see the bingo games and how you see the chat screen.  Account: Select Bank to open the My Account screen where you can make transactions such as Deposit and Withdraw.  Select Bet History to see the transactions you've made on your account, by game and date.  In the green boxes you are able to see your Bingo/Side game Bonus Balance (if applicable) and your cash Balance.  The balance amounts can be refreshed with the refresh button or hidden.

2 Mini sidegames: These games are grouped into tabs; Favourites, Jackpot Slots, Slots, Jackpot Scratch, Scratchcards and Numbers.  Click on a game of your choice to start playing.  You can find out more information on the game by clicking the ? button and opening the help text.  You can also play up to three different sidegames at the same time by clicking on the + button to undock it from the space it's in.  You can then move the game screen and select another game to play.

3. Details of the current Bingo Game. This includes the ball call during game play, any jackpots available in the game, number of players, full prize and payout details (and winner, once it's won)

4. Promo panel shows promotions, offer, game details and sidegame information.

5. Chat screen. You can enter text into the text box and click send to upload the message.  The tabs in the top part of the chat screen are where you can set up and change your own Profile for others to see.  Here you can insert a photo and details about yourself.  In the Inbox tab you can send and receive personal messages with other players.  The Buddies tab shows the list of people you have made friends with in the chat screen.

6.  Your Bingo Tickets. You can zoom in and zoom out of this screen to create a environment comfortable to you.  Through the game play you'll see you tickets being dabbed (if you've chosen auto dab) and the number of balls to go until you get a win.

When a game isn't in play the ticket purchase box will show here so you can select how many tickets you want to buy for the next game.  Open the Mini Lobby, shown just above the bingo tickets on the right hand side, and you can add another bingo room, buy tickets and play bingo in that room at the same time.

Understanding your balance

Your William Hill Bingo account can be credited through the William Hill website. Simply log in to your account and go to the My Account screen. For further details on how to manage your account, click here.
Your cash balance will show, once you've logged in, at the top of the page on the website. You will also see the same cash balance when you open the bingo lobby, as 'Balance'.
Your non-cash bingo bonus balance can only be seen in the bingo lobby. The bingo bonus balance is shown as Bingo Bonus.
The refresh (arrow) button is there so you can see an up-to-date account balance. Click Refresh when you've played games to see your new balance.

Understanding Game Play

1.  Buying tickets or strips
To take part in a bingo game you can go straight to the game you want to play and before it starts use the Ticket Purchaser to choose the number of tickets you want to buy for that game. Click Confirm to confirm your purchase.The countdown to the game start will continue, during which you have the option to buy more tickets if you wish.
Alternatively, you can choose exactly which tickets you want to buy by clicking on them in the ticket screen. The number of tickets will be added to the Ticket Purchaser box, and you need to click the green Confirm button to complete the purchase.
You can also pre-buy tickets for games in a number of ways, click here for details.

2. Winning a prize
There are a number of prizes to be won in each game. You win if your ticket is the first to meet the specific requirements, and the prize will be given to you even if you haven't marked the numbers on the ticket. The winner screen will show and the Bingo Caller will make an announcement.
If more than one player wins a prize by meeting the same requirements at the same time, the prize will be divided equally between the winners.

3.  Marking / Dabbing numbers

Marking the numbers on your ticket is called 'dabbing'. You can choose to dab the numbers yourself or let your computer do it for you with Auto Dab.

When a game starts the Auto Dab will be set to 'On' automatically. To change that, go to Ticket Options at the top of the ticket area. Click on Auto Dab to switch it off and the circle will be coloured red.

You can switch Auto Dabbing on or off during a game.

You can choose the colour, shape and dabber style at any time by clicking the Options button at the top of the bingo lobby.

4. Strip and Ticket Sorting
You can automatically sort your tickets or strips to highlight which are closest to winning a prize. Click on Ticket Options above the tickets once you are playing a game to set your preference.

5. Numbers To Go To Win
When playing a bingo game, the right hand side of each ticket will display the number of balls needed to win the next prize.

6. Game Details
The game details are shown in a section above the bingo tickets. While a game is playing you'll see:
Game name
Number of Players
Prize details
Current prize being played for

If a game is waiting to start you'll see:
Game name
Number of players
Total prize money
Time countdown until the game begins

7. Bulk Buy
The Bulk Buy tool allows you to buy tickets as pre-buys. Different games have different maximum ticket numbers available to buy. You can do this from the schedule screen by referring to the far-right column. Choose the game you wish to buy tickets on and the number of tickets by using the - and + before clicking on Purchase to buy the tickets.

8. Pre-buying games
You can pre-buy tickets in a number of different ways.
Through the bingo lobby schedule page. You'll see the list of bingo games for the room and date/time you've selected and the Buy column.
Click the box so a tick appears and then select the number of tickets you want using the - and + buttons. The total price of the tickets will be shown at the bottom of the screen. When you want to confirm, click on the green Purchase button.
Through the Specials tab in the bingo lobby. Here there are a number of games you can pre-buy for. Click on the green Buy Now ticket for the game of your choice and the Ticket Purchaser box will appear. Choose the number of tickets and click Confirm.
On the William Hill Bingo website. Where possible we will be able to link you to the Ticket Purchaser screen when we talk about pre-buy available games on the website. The Ticket Purchase screen will appear, choose the number of tickets and click Confirm.

Linked/Networked games

To make sure that we provide you with a good choice of bingo games some of our rooms are linked to other bingo sites on the same networks. This means we can bring you bigger and better prizes. You can see which games are linked in the schedule, where there is a chain link symbol next to the game.
We also have a number of bingo rooms that are for William Hill Bingo players only, such as the Community Room and Bargain Basement. Here we can hold our exclusive promotions and competitions.

A bingo site you can trust

William Hill Bingo undertakes all efforts to provide fair play. We make sure the outcome of each game is completely random by using a strong Random Number Generator (RNG).
Should a bingo game fail to play within 30 seconds of the advertised time, or if we have to change or remove a game in the schedule that you have pre-bought tickets on, your account will be refunded with the full amount.

Setting your preferences

You can set the way you see and hear the bingo games to make for a more exciting or more relaxing game - all depending on your mood!
In the bingo lobby, click on the Options tab at the top of the screen.
In the Game tab you can select the shape, colour and style of your bingo dabber to cross off numbers on your bingo tickets.
In the Sounds tab you can choose whether to have any sound on or off in the Master button (or reduce and increase the volume using the slider). You can decide if you want to hear the bingo caller, the sound effects and/or the background noise or adjust the different volumes to levels you find comfortable.
The Graphics tab allows you to switch on and off the animations.
In the Chat tab you can change your chat name and set the look of the chat screen.
Remember to Save and Close any changes you make before leaving the screen.

Bingo game schedules

The Bingo lobby shows the game schedules for each bingo room. You'll see a countdown for each game start time, and all games have their own name.

There is a very wide choice of games that start every 6 minutes, more or less. There are games available to play at William Hill Bingo 24 hours a day, 7 days per week.

Ticket prices and the initial prize jackpot vary between games.